Your privacy is critically important to us. At ConvertForce we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
- The ConvertForce WordPress plugin stores all campaign data (notification bars, lightbox popups, and slide-ins) locally within your own WordPress database. ConvertForce does not transmit your campaign content or your site visitors’ data to our servers.
If you have questions about deleting or correcting your personal data please contact us.
Website Visitors
Like most website operators, ConvertForce collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ConvertForce’s purpose in collecting non-personally identifying information is to better understand how ConvertForce visitors use its website. From time to time, ConvertForce may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
ConvertForce also collects potentially personally-identifying information like Internet Protocol (IP) addresses. ConvertForce only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to ConvertForce’s websites choose to interact with ConvertForce in ways that require ConvertForce to gather personally-identifying information. The amount and type of information that ConvertForce gathers depends on the nature of the interaction.
We gather information about our users in the following ways:
- When signing up for ConvertForce Pro, we ask for name and billing contact information.
- When you activate a ConvertForce Pro license on your WordPress site, the plugin communicates with our licensing server to verify your license key and deliver updates. This process may involve transmitting your site URL and license key.
- Our sites employ analytics software including Google Analytics.
- When you contact our support team or submit feedback, we collect the information you provide (such as your name, email, and the content of your message) to respond to your request.
Plugin Data Handling
The ConvertForce WordPress plugin is designed to keep your data under your control. Campaign designs, display rules, and related settings are stored locally in your WordPress database. The plugin does not send your site visitors’ personal data to ConvertForce servers.
ConvertForce Pro may communicate with our licensing and update servers for the limited purposes of license validation and plugin updates. No campaign content, site visitor analytics, or end-user data is transmitted as part of these requests.
Protection of Certain Personally-Identifying Information
ConvertForce discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on ConvertForce’s behalf or to provide services available at ConvertForce’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using ConvertForce’s websites, you consent to the transfer of such information to them. ConvertForce will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, ConvertForce discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when ConvertForce believes in good faith that disclosure is reasonably necessary to protect the property or rights of ConvertForce, third parties or the public at large. If you are a registered user of a ConvertForce website and have supplied your email address, ConvertForce may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with ConvertForce and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. ConvertForce takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. ConvertForce uses cookies to help ConvertForce identify and track visitors, their usage of ConvertForce website, and their website access preferences. ConvertForce visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using ConvertForce’s websites, with the drawback that certain features of ConvertForce’s websites may not function properly without the aid of cookies.
The ConvertForce plugin itself may set cookies on your site visitors’ browsers when you enable features such as frequency capping or display rules that require remembering a visitor’s interaction with a campaign (for example, to avoid showing the same popup repeatedly after it has been dismissed). These cookies are set on your own website’s domain, not on ConvertForce’s domain.
Business Transfers
If ConvertForce, or substantially all of its assets, were acquired, or in the unlikely event that ConvertForce goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of ConvertForce may continue to use your personal information as set forth in this policy.
Privacy Policy Changes
Although most changes are likely to be minor, ConvertForce may change its Privacy Policy from time to time, and in ConvertForce’s sole discretion. ConvertForce encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.